Returns & Refunds

If there is an error in your order, please contact us HERE.

Standard Return Policy

Customers have 30 days to return the item from the date it was received. The item must be returned in its original condition and packaging. The customer pays for return shipping. The Customer will receive a full refund or item exchange.

Special order and custom items are non-returnable or refundable.

Any returned merchandise that has been opened, used, or is not in the original packaging may result in a 20% restocking fee.

Holiday Return Policy

Any items shipped by Game Room Guys between November 1 and December 31 may be returned until January 31. The item must be returned in its original condition and packaging. The customer pays for return shipping. The Customer will receive a full refund or item exchange.

Special order and custom items are non-returnable or refundable.

Any returned merchandise that has been opened, used, or is not in the original packaging may result in a 20% restocking fee.